Q: My pump plunger seems hard to stroke, how can I make it easier and smoother?

A: There are two plastic tension washers inside each leather cup. Try loosening the lock nut a turn or two or it may be necessary to remove one of tension washers from each cup. This is very unusual and mostly happens with international orders. A 1/2in. wrench is all you need.

Q: After I place my order how long before it ships?

A: We build pumps all the time and will usually ship on the next business day. Please allow 3 days just in case something comes up.